Shipping & Delivery Policy

Shipping & Delivery Policy

We aim to provide our customers with a smooth and efficient shopping experience. Please review the details of our shipping and order processing procedures below:

Order Processing Time:

• Our standard order processing time is 10-30 business days from the date the order is placed. Please note that the processing time may vary depending on the product.
• We strive to process all orders as quickly as possible, but during peak seasons or promotional events, there may be slight delays due to increased demand.

Shipping Methods & Timeframes:

• We partner with reputable logistic companies such as Blue Dart, Delivery, Xpress Bees, and others based on the delivery destination.
• Standard shipping typically takes 10-30 business days.
• Delivery times may vary depending on your location and factors such as weather conditions or holidays.
•  If you have a specific deadline, we recommend placing your order in advance to  ensure timely delivery.

Order Tracking:

•  Once your order is shipped, we will send you a tracking link via email or SMS.
• This link allows you to track the status of your order until it reaches your doorstep.

Shipping Restrictions:

•  We offer domestic shipping to various locations. However, due to legal restrictions or logistical challenges, certain areas may not be eligible for delivery.
•  If your location is affected, your order may be cancelled, and you will be notified accordingly.

Address Accuracy:

•  Please ensure that your shipping address is accurate and up-to-date when placing your order.
•  Any errors in the provided address may cause delays due to re-routing. We recommend double-checking the address before finalizing your purchase.

Delivery Attempts:

•  Our shipping partners typically make multiple delivery attempts.
• If a delivery is unsuccessful (e.g., due to the recipient’s absence), a notification will be sent via email or SMS with instructions on how to reschedule the delivery or pick up the package from a designated location.

Damaged or Lost Packages:

•  In the rare event that your package is lost or damaged during transit, please reach out to our customer support team.
• We are committed to resolving such issues as quickly as possible and will assist you in the investigation and claims process.

Delayed Shipments:

•  While we make every effort to deliver your order within the estimated timeframe, delays may occur due to unforeseen circumstances.
•  If there is a significant delay, we will inform you promptly and work towards resolving the issue.

Shipping Offers:

•  Please note that this Delivery Policy is subject to change as we continuously strive to improve our services.
•  If you have any questions or concerns, don’t hesitate to contact our customer support team for assistance.

Customer Service:

•  Phone: +91 9897733366
•  Email: support@amazingthings.co.in

We appreciate your understanding and look forward to providing you with a stress-free shopping experience!